What We Are Doing - Organisation
Thomson and its airline Thomsonfly form TUI UK, part of the world's largest travel company TUI AG. Thomson offers a vast range of travel, flights and related products and services through its network of 730 shops, website, call centres and digital TV channel. Thomson's head offices are in Luton and Coventry. In all of its many locations Thomson aims to operate sustainable business practices that consider the environment and use of energy and resources.
Green Energy
Thomson is the first major holiday company on the high street to power its entire nationwide retail estate with ‘green energy’. Thomson has contracted Scottish Southern Energy - a major supplier of green energy (energy generated from renewable sources) - to power over 730 holiday shops across the country.
e-learning
Thomson has developed a very effective e-learning programme for its shop and call centre staff. The computer based training has replaced regional briefings which took staff away from their work location, often needing to travel considerable distances and stay overnight. The e-learning enables staff to be able to study flexibly and the staff have commented that the training is 'family friendly' as they no longer need to be away from their family or have to make additional child care arrangements to complete training courses. The e-learning has also reduced the need for paper training packs and manuals
Main Office Building

Thomson and Thomsonfly commenced a move in October 2005 to a new head office building in Luton. The new head office utilised an existing building close to the airport. This amalgamated head office makes the communication between the airline and the tour operation swifter and more effective.
The move to the new office has provided a great opportunity to put new systems in place that make the operation more sustainable. A number of which have already been introduced into other locations of the company.
Recycling Programme

In order to encourage waste sorting and recycling all bins were removed and replaced by centralised recycling and waste points. Based on the success of this initiative the company is looking to carry this system across its other offices.
Shared Printing

Centralised double sided printing, coupled with a 'Think before you print' policy, has reduced paper use. Staff are encouraged to use electronic filing and key manuals are now electronic, accessed via the company's intranet. The intranet is a central information source that has removed the need for paper communication.
Bus and Public Transport

The building has reduced the need for staff to travel between different offices and the provision of a staff shuttle bus service to the station enables many staff to be able to travel to work on public transport.
Liftsharing
Staff are encouraged to share their car journeys for work and meetings by registering their journeys at www.liftshare.com
Shower Facilites
Showers enable staff to be able to freshen up, making it possible to arrive on foot, by bike or go for a run during the day
Desk Sharing
The call centre teams work shift patterns enabling people to share desks, this is a power and space efficient practice that utilises the space we have to maximum effect.
Lighting
The lighting is linked to sensors so that the lights switch off when an area is unoccupied. This system works with low energy light bulbs to provide an energy efficient system.
Wellbeing
Thomson has worked with the gym adjacent to the building in Luton to offer staff a range of great value memberships to meet their usage needs.
The building in Coventry has a gym operated by Wellspace enabling staff to be able to work out without needing to leave the office.
Dining
The head office buildings have modern dining facilities serving a range of hot and cold meals and vending machines to serve round the clock staff.
